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Turnitin Service Outage – 11/22/2015

Turnitin Service Outage – 11/22/2015

by Ryan Rufener -
Number of replies: 0

Dear UC Students,

Our academic partner Turnitin has informed us that technical issues may have prevented the submission of Turnitin Assignments yesterday, Sunday 11/22/2015 from 08:40 PM PST to 10:57 PM PST. Their service has been fully restored and is now functional. 

Please note that this only affected Turnitin assignment submissions. All other assignment and activities within your course were unaffected. 

If you are still experiencing continued submission issues of this kind, please empty your web browser's cache and try again. If you are unfamiliar with this process, please contact our 24/7 Technical Support partner whose contact information can be found in the link on the front page of our course portal under Link Central, or as an icon under the banner on the Home page of your course.

If emptying your web browser's cache does not fix the issue, please contact our 24/7 Technical Support partner who will troubleshoot further for you. Be sure to get a transcript of your support request discussion with them to provide to your Professor as documentation of your ongoing access issues.

We are sorry for the inconvenience or challenges this may have caused. By way of this announcement, your professors have also been notified of this outage.

Thank you,

UC Course Administrator