Important Update: New Technical Support Provider

Important Update: New Technical Support Provider

by Los Angeles Pacific University -
Number of replies: 0

New Technical Support Provider

Good Afternoon! Our current technical support partner, Pearson Embanet, will shut down service on December 31st. Because of this, we have contracted with a new support company, Buchanan Technologies, to provide our 24/7 technical support for students.

Starting today, when you visit for assistance, you will see our new support portal, with the same three support options: chat, web form, and phone. There is an updated phone number, so if you have the existing number saved on your phone, please update it to 1-833-975-2640.

This change will not affect internal support methods/channels for LAPU staff and faculty.

Thank you,
LAPU Courses Administrator

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