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Upcoming Technical Support Portal Maintenance

Upcoming Technical Support Portal Maintenance

by Mike Wilday -
Number of replies: 0
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Technical Support Portal Maintenance Schedule

Our Technical Support Portal will be undergoing some maintenance updates that may affect various portions of the service. Please note the dates and times below for clarity on which services will be available and when. 

Telephone Support Maintenance

Telecommunication with Technical Support will be unavailable on the following dates. You will not be able to reach the help-desk via phone. The help-desk will continue to accept chat and web-form inquiries on the Technical Support Portal

  • August 8. 2014 - 4:00 PM - 9:00 PM (PST) 
  • August 15, 2014 - 4:00 PM - 9:00 PM (PST)

Live Chat, Web form, and Knowledge-base Maintenance 

Technical support will also be performing maintenance on their online services which could cause intermittent connection issues during Live Chat sessions. This maintenance period will not affect telephone communications. Maintenance is scheduled for the following days. 

  • August 10, 2014 - 1:00 AM - 5:00 AM (PST)

Thank you, 

UC Course Administrator