University College recently updated its Refund Policy to improve efficiency and clarity to financial aid processing. The revised policy is applicable to undergraduate and graduate learners, and takes effect for the Fall I 2015 session. Please see the policy below, as well as on our website included in the “Addendum 2015 (July)” for the undergraduate and graduate 2015 academic catalogs.
Learners who do not log in during Week 1 (online learners) or do not attend the first night of class (face-to-face learners), are administratively dropped and refunded 100%.
Learners who log in or attend during Week 1 and also drop during Week 1 are refunded 100%. Drop requests must be received by 8 a.m. (PST) on Monday of Week 2.
Learners who withdraw during Week 2 receive no refund and a W grade is issued. All learners are subject to a proration of federal financial aid per the regulations for all federal aid. Withdrawal requests will be processed on the date received through Sunday of Week 5 for undergraduate programs and Monday of Week 5 for graduate programs.
Any learner dismissed by the university will receive refunds at the administration’s discretion. If a learner feels that individual circumstances warrant exceptions, an academic petition may be submitted to the Office of the Registrar.
Refund Policy Exceptions
Any exception to the stated policy must be requested in writing (using the Academic Petition form) to the Office of the Registrar. Learners receiving federal aid are subject to a proration of federal financial aid per the regulations for all federal aid.